Currently our customer service team only communicates with clients through emails Monday-Friday 9am-5pm PST. We do not have a direct customer support phone line. Should you need assistance, please email us at and one of our support agents will be more than happy to help! 

The only way to communicate with your provider is via messages in the client portal. If you have not completed the portal registration you will not be able to message your provider, access your appointments or forms at your convenience. Please complete your portal registration here

***Please note customer support is closed on weekends and most major holidays. Practitioners are not set up to provide emergency care on this platform. If you are experiencing a medical emergency please call 911 or visit your nearest urgent care, or reach out to the National Suicide Prevention Hotline: Call 988. Crisis Text Line: Text Home to 741-741***